OUR COMMITMENT TO SAFE, INCLUSIVE AND INNOVATIVE OPERATIONS

People are at the core of our business. By keeping our people safe, providing well-paid jobs and fostering inclusivity and diversity in our workforce, our operations contribute to the social and economic development of the communities in which we work.

HEALTH AND SAFETY

Protecting the health and safety of our employees, contractors, suppliers and communities is our first priority and a cornerstone of our operating philosophy. We are focused on driving an engaged safety-first culture, as part of our commitment to eliminating fatalities, serious injuries and occupational diseases.

 

High-risk and safety-sensitive activities are identified in our Golden Rules Health & Safety Handbook, which provides requirements for health and safety risk identification and management. Every person entering one of our sites – employees, contractors, visitors or otherwise – is required to carry a copy of the Golden Rules Health & Safety Handbook.

 

Health and safety risks that may cause disease and injury related to work activities are addressed in our health and safety risk register. We continue to use our Golden Rules Health & Safety Handbook to facilitate on-field discussions and engagement around critical controls.

THE GOLDEN RULES COVER:

Driving Safety

Driving Safety

PPE

PPE

Fit for Work

Fit for Work

Tools and Equipment

Tools and Equipment

Work Permits

Work Permits

Ground Stability

Ground Stability

Lifting, Rigging and Hoisting

Lifting, Rigging and Hoisting

Working at Height

Working at Height

Energy Isolation

Energy Isolation

Hazardous Substances

Hazardous Substances

CSL

COURAGEOUS SAFETY LEADERSHIP

The Courageous Safety Leadership (CSL) program workshop is a transformative initiative aimed at enhancing our global health and safety culture. In 2024, we held two pilot sessions at our Efemçukuru operation. These one-day sessions brought together employees and contractors from various departments and roles, fostering a deeper understanding of the impact of personal beliefs, attitudes and behaviors on health and safety. The program emphasizes personal responsibility and the negative and positive ripple effect of actions, encouraging participants to become leaders in health and safety both at work and at home. Participants shared personal stories and engaged in rich discussions, highlighting the importance of making conscious, safety-oriented choices. The workshop also features videos from global colleagues and leadership, reinforcing the universal commitment to heath and safety across all sites. Each participant made personal commitments to enhance health and safety practices, underscoring our vision of going home healthy and safe every day. The positive feedback and enthusiastic participation indicate that the CSL workshop has the potential to significantly shape and improve our health and safety culture.

Contractor Safety

We hold employees and contractors working on our sites to the same standards for health and safety. At our mines, we communicate our expectations regarding contractor health and safety rules as a component of the tender notice and project assignments. These expectations form an integral part of the agreements we sign with each contractor – they educate contractors to carry out work safely and in line with our standards; aim to prevent incidents among their staff, our staff or third parties; and aim to avoid damage or harm to facilities and equipment belonging to the contractor, our company or third parties. If contractors do not follow safe practices, we require them to cease work until remedial actions have been taken. This may include implementing written procedures for high-risk tasks within the contractor’s scope; documenting training for all personnel; conducting fit-for-purpose audits of machinery, tools, materials, PPE and emergency equipment used by the contractor; and re-inducting their employees to our site safety requirements and the Golden Rules Health & Safety Handbook.

 

In 2023, we adopted a Supplier Code of Conduct that sets out our expectations of suppliers doing work on our behalf, including compliance with our minimum standards for health and safety and fostering a culture of safety toward eliminating fatalities, serious injuries and occupational diseases.


 

Health and Safety Beyond the Mine

In our activities, we also consider local stakeholders’ health and safety. As we transport materials to and from mine sites, the safety of our workers relates directly to the safety of local communities and neighbours. We require our workers and contractors to adhere to all local transportation laws and regulations. An important part of being a responsible operator and a good neighbour is respecting common areas outside of our site boundaries (such as roadways), and we are committed to transportation safety. For example, we supported the construction of a roundabout in Val d’Or in collaboration with the municipal government and another regional mining company to improve road safety for our people and the surrounding community.

 

To promote health and safety in the communities near our operations, our sites have both formal and informal aid-assistance programs in which our emergency response teams help in community emergencies. Health programs at our sites provide basic medical treatments and services for employees and contractors, including immunizations and medical check-ups. At some sites, like Efemçukuru, local community members are welcome to visit our physicians to receive check-ups free of charge, while we support access to health care off site across our operating regions.

 

 

Mine rescue team

Winning the Turkish Miners Association Mining Rescue Competition

In September 2024, the third Mining Rescue Competition, was held in Kütahya, Türkiye. This competition was hosted by Turkish Coal Enterprises and more than 100 search and rescue personnel from 15 leading mining companies in Türkiye participated in the competition. Our Tüprag Mine Rescue Team was selected as the “Best Mine Rescue Team” together with the Çayeli Bakır İşletmeleri team. The team also received the “Best Team in Hazmat Competition” award in the competition consisting of six main modules.

EMERGENCY PREPAREDNESS

By planning for emergencies, we identify, prioritize and implement controls for potential hazards at our sites. Emergency plans help to safeguard our people, the environment and local communities. Emergency response programs are in place across our operations. Our emergency response teams comprise employees with additional training in emergency protocols, procedures and equipment. The emergency response programs include extensive emergency drills and training, such as mine rescue drills, fire drills, CPR first-aid training and training in the use of hazardous materials suits and other safety equipment. Our operating regions also have crisis management plans in place and are working to ensure consistency with Mining Association of Canada’s TSM Crisis Management and Communications Planning Protocol.

 

Our emergency response teams also maintain close working relationships with community-based emergency responders and provide additional support and resources to them in the event of a serious off-site incident. In cases of natural disasters and irregular weather events, such as floods and forest fires, which may become more frequent due to climate change, our emergency responders are prepared to assist community-based response teams to protect our workers, assets and neighbours. 

INCLUSIVE DIVERSITY

We believe diverse and inclusive teams are a competitive advantage for Eldorado. We recognize and seek to foster diversity of identity and cognitive diversity across our organization. This includes gender, race, ethnicity, language, sexual preference, geography, religion, disability, age and any other demographic characteristics that, in combination, define our sense of individual identity.


Cognitive diversity is also essential in mining, which often requires specialized skills and expertise; this form of diversity includes our background, acquired skills, knowledge, experiences and other attributes that influence our thinking, decision-making and performance. Actively including diverse people, perspectives and ideas is critical to our business and our ability to create shared value.

Diversity in Leadership

Eldorado’s Diversity Policy was last updated in 2023, including aspirational targets to:

  • Maintain a minimum of 30% women directors on our Board;
  • Maintain a minimum of 30% women on our senior management team;
  • Maintain at least an additional 10% of directors on our Board be represented by one or more designated groups (beyond women) as defined in the policy; and
  • Maintain at least an additional 10% of our senior management team be represented by one or more designated groups (beyond women) as defined in the policy.

We define designated groups as women, Indigenous peoples (First Nations, Inuit and Métis), visible minorities, persons with disabilities and LGBTQIA2S+. We first exceeded our aspirational targets at the Board level as of April 2023.

 

Inclusive Diversity in Our Workforce

Everywhere we operate, we seek to provide opportunities for people of diverse ages, genders and cultural backgrounds. We recognize our industry can do more to attract and retain women, in particular. We are committed to fostering opportunities for women to enter the mining industry and continue to work to develop opportunities for women across our organization.


In 2024, our female hire rate was 21% across our global operations, resulting in a steady female representation in our workforce of 13%. We continue to actively work on strengthening a number of talent recruitment and retention programs across the regions in which we work, including identifying and addressing opportunities to reduce bias in the hiring process; proactively enhancing how we look for diverse talent through posting platforms, hiring agencies and partners, such as International Women in Mining and other programs targeting women in STEM; and laying the groundwork to provide future opportunities for international recruitment of women. This is a direct reflection of our commitment to supporting gender diversity and fostering employment opportunities for women in mining.

Innovation

Innovation and technology are essential parts of the mining industry and a key part of our work. From exploration to sustainability, our foundation in innovation and dedication to finding a better way to do things drives our work around the world.

Technology and Innovation to Improve Health and Safety

As part of our continuous improvement efforts, we study the use of new technologies that can help our workers accomplish tasks more safely and reduce the risk of harm to people and the environment. In our underground mines at Efemçukuru, Olympias and the Lamaque Complex, innovations in underground communications technology have allowed us to implement tagging and tracking technology for our equipment and our workers. Employees are provided with transmitters to ensure everyone can be accounted for, even when working in areas of restricted visibility. This technology reduces the risk of collisions and helps our workers avoid mobile machinery.

 

Improving Tailings Safety

Our tailings management facilities at Efemçukuru in Türkiye and Kokkinolakkas (used by Olympias) in Greece make use of filtered tailings. This technology removes excess water from tailings materials and allows for a more stable, dried material to be stored. Filtered tailings are also permitted and planned for use at the Skouries Project. Safely managing tailings by using leading technologies, as well as strong management and governance practices, is a key component of managing and mitigating risks related to mine waste. More information about filtered tailings can be found in the Tailings Management section of this report.

 

Electrifying our Underground Fleet

In 2023, we introduced our first electric ore haul truck at our underground Lamaque Complex. The Lamaque Complex commissioned and began operating its first Sandvik TH550B electric haul truck in December 2023–a first in Québec. An additional electric haul truck was delivered in the first quarter of 2024, and once fully operational, the trucks are expected to mitigate up to 1,700 tCO2e of GHG emissions per year. In addition to near-zero operating emissions, due to low-carbon hydroelectricity in Québec, the trucks are expected to improve underground air quality.

Tele-remote Technology Boosts Safety and Production

We use several types of tele-remote equipment at our operations that help keep operators safe and improve productivity. At our underground mines, operators remain on the surface while tele-remote equipped machinery works below. At our open pit mine, operators remain outside the pit. In 2024, we began implementing a remote mucking program at our Olympias mine to improve mine safety and productivity following successful implementation of similar technology at our Lamaque Complex. Remote mucking makes use of video and automative technology to operate underground loaders from an above ground control room.

 

Learn more about our use of tele-remote technology.

NeuroLeadership Institute Logo

In partnership with the NeuroLeadership Institute, we apply tools and training backed by neuroscience to help leaders practice inclusion, speak up productively and mitigate bias.

Artemis Project Logo

We are a proud sponsor of Artemis Project, an organization that brings together women-led businesses related to mining to accelerate collaboration, innovation and entrepreneurship for better business outcomes.

International Women in Mining

Eldorado is proud to be a Silver Partner of International Women in Mining (IWiM) as part of our commitment to foster career and leadership opportunities for women in our workforce.

Not Myself Today

We have been working to speak openly and destigmatize mental health through “Not Myself Today."

European Union sponsored project

Eldorado is a participant in SHARE, a European Union sponsored project focused on promoting gender equality, inclusive culture and work-life balance.

OTHER SUSTAINABILITY PILLARS

Responsibly Produced Products

Responsibly Produced Products

Eldorado is committed to responsibly producing gold and other metals that offer a wide range of uses. Our products advance sustainable development and contribute to economic growth around the world.

Engaged & Prosperous Communities

Engaged & Prosperous Communities

From the initial stages of exploration to the eventual reclamation and rehabilitation of a mine site, Eldorado relies on the relationships we have with our stakeholders to work toward socially inclusive and sustainable development.

Healthy Environments Now & for the Future

Healthy Environments Now & for the Future

We carefully plan, design and build operations to mitigate our environmental impacts, and work with host communities and governments to ensure that our operations meet acceptable standards of practice and adhere to regulations.